Home » About Us » Service

Henglida strives to centralize team wisdom, introduce advanced technology, manufacture high quality products, create our own brand, realize continuous improvement, and enhance customer satisfaction. Because of superb craftsmanship and advanced technology level, we have won many honors. Our professional staffs will be responsible for each process, product, and customer.

Henglida has a comprehensive service system. Prior to sales, market information and demand will be timely feed back to sales and R & D department, as one of the basis of new product development. We will warmly receive all incoming calls, letters, and visiting clients and carefully introduce models, features, and performance of products. According to customer needs, we can offer project design, process design, and optional cutting programs that are suitable for their machinery. Accurate information of new products can also be provided.

After receiving the order, we will actively prepare goods and strictly control the quality during production. The delivery date is in strict accordance with the time specified in the contract. After sales, we will accept customer complaints and make timely treatment based on customer feedback. If the products are found quality problems, we will unconditionally support replacement, return or refund. By the way, OEM service is also available in our company.

Main Products